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SERVPRO Employee Certification Training

SERVPRO Employee Certification Training

The past twenty years has seen a rapid advancement in the techniques and technology used in the restoration industry. These advancements allow our highly trained technicians to restore a property back to preloss condition quickly and effectively. Recently our production Crew Chiefs Anton Lesniak and Esiquiel Ruiz visited Peoria Illinois for ongoing training for water restoration technicians and restorative drying training. Our local SERVPRO of Hyde Park / E. Bridgeport / Bronzeville team is ready to help you recover from a commercial or residential water, mold or fire emergency in the Chicago area.

A Special Thank You Note

A Special Thank You Note

Our SERVPRO of Hyde Park / E. Bridgeport / Bronzeville  family takes great pride in helping our customers recover from fire, water and mold damage. Needless to say we were very happy to receive a thank you note from a customer we worked with over a year ago. It was the morning of Valentines Day 2016 when we received a call from the insurance agent alerting us to the residential fire. Later that morning we sat at the family dining room table to discuss the challenges that lie ahead. The smell of fire was still on their clothes and in the air.  Our team is trained to treat our customers like family. That morning, we became family.  Fire damage to a family home or business can be a very dramatic event. For more information on fire damage restoration in the Chicago and Hyde Park area, call us for fast service. 

Ongoing training at SERVPRO

Ongoing training at SERVPRO

Our team is committed to ongoing training to help you recover from water, fire, smoke or mold damage in the Chicago area. Our Production Manager Jose Serna along with our Crew Chief Esiquiel Ruiz are heading to SERVPRO Corporate in Gallatin TN for ongoing Large Loss Response Team training. The purpose of the LLRT is to have Franchises pre-qualified to handle Large Losses for the Commercial Large Loss Division. SERVPRO® has Insurance clients requesting that we compile a list of qualified Franchises that will work under a pre-arranged set of criteria in servicing their commercial losses. The Commercial Large Loss Division is required to assure compliance with those pre-arranged criteria. Contact us for more information.

The Storm Water Caused a Problem

The Storm Water Caused a Problem

The standing water from the groundwater that entered this home in Hyde Park created two separate problems. Water removal to salvage the framing that was under remodel and the final disinfecting and sanitizing of the affected area.

Chicago Maintenance Building Flooding

Chicago Maintenance Building Flooding

The water from the broken gutter gushed into the low-lying facility. The heavy equipment was removed, and we set up some wet-vacs with expanded hand wands to suction up the standing water and redirect it to the exterior. The demolition was done.

Hidden Mold in a Kitchen

Hidden Mold in a Kitchen

Slight drip ruined the base cabinet and also the back wall in this kitchen. We removed and discarded the damaged materials, as we continued to open up the wall for treatment with a fungus killing agent. We then closed up the opening to ready it for reinstallation. Moisture leads to mold.

Bronzeville Basement Fire Cleanup

Bronzeville Basement Fire Cleanup

The stored flammable containers ignited in this basement, and the intense heat and smoke left significant damage. Our initial task was cleaning up the mess caused by the charred items. We also focused on smoke mitigation by setting up several hydroxyl generators to improve the air quality.

Water Damage – Bronzeville Home

Water Damage – Bronzeville Home

Water damage at this Bronzeville home left the air with a musty smell. Air scrubbers with HEPA filters were employed to clean up the air. SERVPRO has the correct equipment for any damage from a water loss event.

Commercial Water Damage – Chicago

Commercial Water Damage – Chicago

Commercial water damage in Chicago can take on large proportions requiring equipment designed to handle such size. Pictured is a trailer mounted desiccant dehumidifier which is used to dry the air after a large water loss.

Storm Damage – Bronzeville Home

Storm Damage – Bronzeville Home

Storm damage was realized at this Bronzeville home when a strong windstorm tore a hole in the roof. The strength of the air pressure ripped several sections of the interior roofing off also.

Mold Damage – Hyde Park Bathroom

Mold Damage – Hyde Park Bathroom

Mold damage in this Hyde Park bathroom was largely hidden behind the tile walls. Once the homeowner recognized the possibility of mold, the infestation had grown to enormous proportions. If mold damage impacts your home, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000.

Fire Damage to an Austin Home

Fire Damage to an Austin Home

The fire in the attic damaged several rooms of this home. We demolished and removed all burnt and non-salvageable materials and items before we could begin the fire damage restoration process: from wipe down to odor removal, to final rebuild.

Bronzeville Commercial Clean Up

Bronzeville Commercial Clean Up

This small business required a professional cleaning service to comply with code enforcement regulations. Our SERVPRO team collected and removed some biohazardous items from the premises and disposed of them as required by law. We then thoroughly cleaned the service area.

Kenwood Water Damage

Kenwood Water Damage

This powder room was soaked after the water line to the commode leaked and wicked into the walls and flooring. We cut out the ruined drywall at the two-foot mark to simplify reinstallation of new paneling after we dried out and disinfected the affected bathroom.

Storm damage – Chicago House

Storm damage – Chicago House

Storm damage at this Chicago house ruined the wood laminate flooring and soaked the porous concrete subflooring. The photo shows commercial air movers and a dehumidifier being used to dry the concrete subflooring in preparation for laying a new floor. If storm damage strikes your home or commercial facility, call SERVPRO of Hyde Park / West E. Bronzeville / Bridgeport at (312) 509-5000. We provide 24-hour emergency service, and we are equipped to deal with any size disaster.

Mold Damage – Chicago

Mold Damage – Chicago

When mold damage is present in a Chicago home or commercial facility SERVPRO used the most advanced hi-tech equipment and procedures that have been developed to remediate the loss fro mold infestation. Shown in the photo is a dehumidifier console which is used along with commercial air movers to aid in the drying process to lower the relative humidity to acceptable levels. If mold damage strikes your home or commercial facility, call SERVPRO of Hyde Park / West E. Bronzeville / Bridgeport at (312) 509-5000. We provide 24-hour emergency service, and we are equipped to deal with any size disaster.

Fire Damage – Chicago Home

Fire Damage – Chicago Home

Fire Damage at this Chicago home left a lot of soot and smoke damage to the rest of the house, particularly the laundry room which is pictured here. SERVPRO was called in to mitigate the fire damage and clean up the soot and smoke due to an outstanding reputation in fire remediation projects. We used proven methods and materials to clean up the smoke damage to the delight of the residents. They were extremely pleased with both the appearance and the lack of smoke odor when we had finished the project.

Water Damage – Chicago Retail Store

Water Damage – Chicago Retail Store

Water damage occurred at this Chicago retail phone store when the roof began to leak profusely during a particularly strong thunderstorm. A significant amount of water accumulated on the floor while also damaging the ceiling tiles. SERVPRO was called in during the storm to provide tarps for the roof to stop the leaking water. After the storm, we cleaned up the water and repaired the damaged ceiling.

Commercial Water Damage – Austin

Commercial Water Damage – Austin

Commercial water damage occurred to this Austin facility when water from a heavy rainstorm came through a leak in the roof. The photo show all of the damage to the ceiling as most of it had fallen to the floor by the time we arrived. If water damage impacts your home or commercial facility, call SERVPRO of Hyde Park–E. Bridgeport–Bronzeville 24/7 at (312) 509-5000. WE proudly provide 24-hour emergency service.

SERVPRO's Impressive New Franchisee Training Program

SERVPRO's Impressive New Franchisee Training Program

The SERVPRO New Franchisee Training Program is an intensive 3-week exercise that prepares the new SERVPRO franchise owner and key personnel in all aspects of operating their Franchise. Two buildings that are flooded and smoke filled, offer hands-on training for restoration services. Then add to that mold remediation, proprietary computer applications and systems, equipment operation, maintenance, accounting, job estimating, marketing and our Operations Manager, Terry Murphy is ready to help you. The founders of SERVPRO, Ted and Doris Isaacson, are proudly posing with Terry for the graduation picture.

Burn Box Demonstration in the Chicago and Bridgeport Area

Burn Box Demonstration in the Chicago and Bridgeport Area

SERVPRO of Hyde Park/E. Bridgeport/Bronzeville hosted a Fire Damage Continuing Education Course for insurance agents, adjusters, clients and other industry professionals in the Chicago and Bridgeport area. Our 3rd annual ’Side By Side’ burn demonstration was an opportunity to use our Burn Boxes to educate the professionals attending. We started fires in the Burn Boxes to show everyone how fast the fire spreads without sprinklers and how important sprinklers can be to help extinguish the fire. We also demonstrated a vehicle fire. We’re dedicated to responding immediately when you need help with fire or water damage. A fast response lessens the damage, limits further damage, and reduces cost.

Fire Damage – Englewood

Fire Damage – Englewood

Fire damage to this Englewood commercial building left behind the all to familiar smoke damage odor. All of the surfaces were cleaned with SERVPRO cleaning products, and several of these industrial air scrubbers were employed to eliminate the telltale odor of fire.

Water Damage – Armour Square

Water Damage – Armour Square

Water Damage in the Armour Square area requires the use of high technology detection devices. Shown here is a moisture measurement tool that makes it easier to locate hidden moisture in almost any kind of structure.

Tractor Trailer Load of Storm Damage Repair Equipment

Tractor Trailer Load of Storm Damage Repair Equipment

As a recognized national leader in damage restoration, SERVPRO of Hyde Park–E. Bridgeport–Bronzeville has access to the resources needed to respond quickly to any size restoration job. The Disaster Recovery Teams are located throughout the country and possess the experience, equipment and trained personnel to handle any size disaster. 

Mold Damage – Armour Square Home

Mold Damage – Armour Square Home

Mold damage overwhelmed this utility closet in this Armour Square home. A broken air conditioning unit coupled with the darkness of the room provided the breeding grounds for lots of mold growth. Don’t hesitate if you expect mold damage, call SERVPRO of Hyde Park–E. Bridgeport–Bronzeville 24/7 at (312) 509-5000.