Recent Why SERVPRO Posts

How Does SERVPRO Deal with Fire Damage in My Chicago Home?

7/25/2020 (Permalink)

fire causing damage Despite a pressing timeline, our SERVPRO team can help through mitigation, cleaning, and even reconstruction.

There are many phases of fire recovery, and with a complete team of restorers and contractors, we can help you through post-fire recovery in your Chicago property.

Many look to our SERVPRO team to provide fast and reliable restoration recovery for fire-damaged Chicago homes and businesses. With many years serving the city and its surrounding areas, we have seen hundreds of fire losses. We have helped many property owners to discover the most efficient pathways to restoring their structures to preloss condition. Understanding the restoration process can help you to appreciate the need for professional technicians like ours when disaster strikes.

Many aspects must get considered regarding fire damage cleanup, odors, and demolition for Chicago residences after a fire. Each emergency is different, so the methods intended to restore and recover your home vary as well. Some houses are near total losses, with much of the recovery happening with our contractors rebuilding significant portions. Other fires stay primarily in areas like the kitchen, offering challenges like protein residues that must get cleaned from surfaces and appropriately deodorized. While many of the specifics might change from one site to the next, the essential functions of fire restoration include:

    •    Emergency Services
    •    Demolition
    •    Mitigation
    •    Cleaning

What Emergency Services Happen Immediately After Fire Extinguishment?

There is a grouping of actions that can occur before mitigation that are explicitly designed to limit the total loss that your home experiences. Each of the steps within this heading serves a unique purpose towards improving the conditions within the house before more permanent restoration solutions take place. Much of these actions taken pre-mitigation involve the expertise of our qualified and licensed contractors. These professionals have experience in many of the building trades, allowing us to deal quickly with repairs and temporary construction solutions necessary to protect the property throughout the mitigation phase to come. Some of the emergency services expected after we arrive include:

    •    Fire Debris Removal
    •    Board Up
    •    Tarping
    •    Content Management

What Are the Benefits of Controlled Demolition for a Fire-Damaged Home?

One of the advantages of having a team of contractors available alongside our responding technicians is the work they can do to protect your home's structural integrity after a fire occurs. One of the most direct paths to help in this regard is controlled demolition. This approach removes overly damaged portions of construction materials from where they get installed to prevent potential collapses and to prepare the area for later needed reconstruction. Controlled demolition is beneficial to the property in many ways, beyond removing damaged portions of wall systems, flooring, and ceiling systems. Material removal also provides access to damaged areas beyond the surface and can reduce the severity of secondary effects like lingering odors.

What Does Mitigation Look Like?

Much like every type of loss incident that could impact your property, the mitigation steps necessary to restore your residence changes from one disaster to the next. With fires, multiple layers of effects must get addressed in a short period. The look and execution of mitigation are not universal. Depending on individual situations, mitigation could involve multiple strategies, methods, and techniques to reduce the loss you experience after these disasters. While the details of these general actions might change, you can expect mitigation after a fire to involve:

    •    Extraction
    •    Surface Cleaning
    •    Content Cleaning
    •    Controlled Demolition
    •    Air Quality Control

How Can I Get My Home Cleaned Again?

The cleaning phases of restoration often happen after both mitigation, and the necessary reconstruction takes place. While surface cleaning, like removing residues from exposed materials, might occur before restoration phases, much of the overall cleaning required to put the final touches on the property cannot happen until nearly all of the steps for recovery have taken place. This is also the case for efforts like deodorization. While many of the mitigation tasks can reduce the severity of smoke and burning odors throughout the property, the final neutralization and elimination of these lingering scents occur during this final cleaning phase. Removing odors involves several sophisticated tools and devices within our inventory, including thermal foggers, hydroxyl generators, and ozone machines.

Understanding fire restoration is not something that many homeowners have taken the time to do until they face substantial structural damage after a house fire. Despite a pressing timeline, our SERVPRO of Hyde Park / E. Bridgeport / Bronzeville team can help through mitigation, cleaning, and even reconstruction. We are available 24/7 at (312) 509-5000.

Team SERVPRO is Ready to Help Businesses in Chicago With Virus Cleaning During the Pandemic

5/19/2020 (Permalink)

arms of a person wearing blue gloves and a white protective suit SERVPRO technicians wear different kinds of gloves depending on the type of biohazardous cleaning and disinfection required.

Chicago Area Professional Cleanup to Slow Viral Spread

How are you managing the opportunity to deep clean your Chicago business during the “stay at home” directive in Illinois? Need help? Your local SERVPRO is available to assess your commercial space and develop a plan to clean and apply an appropriate disinfectant treatment.

SERVPRO Helps Businesses Slow Viral Spread

Whether your staff is working on location, from home, or temporarily idled until officials okay a return to standard on-site work, we can plan a project to proactively clean your offices, retail areas, storage, or any other spaces. SERVPRO follows directives from the U.S. Centers for Disease Control and Prevention (CDC) and uses products registered with the Environmental Protection Agency (EPA) to clean and apply disinfectants.

According to a collaborative study from the National Institutes of Health (NIH), University of California Los Angeles (UCLA), CDC and Princeton University published in The New England Journal of Medicine, the current virus causing the pandemic is stable for several hours to several days on surfaces and in aerosols. Scientists say viral pathogens are detectable:

  • In aerosols (airborne) up to three hours
  • On copper up to four hours
  • On cardboard up to 24 hours
  • On stainless steel and plastic up to two or three days

Get ahead of potential contamination of surfaces by calling our team at SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000. We stand to help ready 24/7. 

Click here for more information about Chicago.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Should I Seek Professional Help for Water Cleanup When All I Notice Is a Small Leak Under My Chicago Kitchen Sink?

5/18/2020 (Permalink)

A mother giving a child a bath in a sink. SERVPRO knows how precious your family moments are, let us help.

Creation of a Proper Water Cleanup Plan for Your Chicago Home Is Why SERVPRO Persistently Seeks Evidence of Long-Term Moisture Issues

Some water damage arrives swiftly and decisively -- a ruptured water heater, a burst supply pipe, a backed-up toilet. Other damage sneaks up on you, perhaps seepage occurring in a faulty connection in the freshwater line snaking through the walls to the ice maker in the refrigerator, or drip by drip in the P-trap assembly under the sink. 

Do I Need Water Cleanup for a Slow Leak?

Just because the damage is incremental does not mean you can take a hard pass on water cleanup in Chicago. Putting a bucket under a leak or mopping up periodically under the refrigerator is not a solution, and it exposes your home to permanent damage including but not limited to:

  • Deterioration of drywall, requiring removal and replacement
  • Loss of the protective characteristics of now wet and packed down insulation
  • Weakened and warped subfloors
  • Rotting of cabinet bottoms (toe kicks)
  • Mold growth and damage, possible unseen in building cavities

What Steps Can I Expect During Cleanup of Neglected Water Damage?

Our crew members check for signs of previous, unresolved water issues, not pulling up short with the currently wet materials. We look for clues that lead us to damage that needs addressing like staining, musty smells, blistered paint, and peeling wall coverings. Failing to check for lingering moisture, trapped water, and crumbling building materials allows the destructive cycle to continue, why SERVPRO steps in and thoroughly investigates. We follow restoration industry best practices to make it “Like it never even happened,” ensuring that your home remains sound and a safe and healthy place for you and your loved ones.

Why trust SERVPRO of Hyde Park / E. Bridgeport / Bronzeville with your water cleanup needs? We are available 24/7 at (312) 509-5000, ready to discover, mitigate, and remediate the full extent of your water loss.

To learn more about Chicago, click here.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Chicago, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville today at (312) 509-5000 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Do You Need Professional Water Removal Services in Chicago?

5/14/2020 (Permalink)

SERVPRO drying equipment being used on water damaged floor Our experts have the right equipment to restore water damage in your home.

Why SERVPRO Professional Chicago Water Removal Services Make A Difference

If you are skeptical that hiring a reputable restoration company is necessary when your Chicago home suffers water incursion, consider the following. Water damage is a severe and rapidly progressive destructive force. Building materials and fixtures swiftly deteriorate when water intrudes. A team of trained water restoration technicians halts the damage and can reverse harm if brought on the scene as soon as possible. 

Certified water removal specialists in Chicago prepare a home soaked by natural disasters, malfunctioning appliances, or negligence for the structural drying needed to return a property to preloss condition. Why professional help is preferable to going it alone relates to the speed and capacity challenges of moisture mitigation. 

SERVPRO has access to a scalable workforce of water removal technicians trained in the restoration industry’s best practices. Because mold and other microbial growth is a risk within 24 to 48 hours after a water event, removal must proceed quickly and efficiently. High-efficiency pumps and water extractors are not ordinary consumer goods, expensive to buy and difficult to operate correctly without training. Our preference for training our employees through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) classes demonstrates our commitment to the highest standards. 

Crews consisting of several IICRC-trained water removal specialists move through your home much faster than an individual could, operating multiple pumps and extractors simultaneously to speed the water evacuation. Immediately after water removal concludes, our crews begin drying strategies that restore the typical moisture levels to building materials and contents. Appropriate adherence to the progression of steps needed to return your home to “Like it never even happened,” is another reason why SERVPRO is a preferred provider. 

Homeowners’ insurance often covers water loss restoration. The professionalism of our approach is why SERVPRO can help homeowners make successful claims to carriers. We offer a systematic protocol that delivers successful results. Our technicians use detailed inventories to provide evidence of possessions and building materials damaged by the water and then demonstrate how our water removal expertise starts the restoration process for a broad range of structural components and personal possessions. 

Why SERVPRO Treats for Microbial Growth when We Finish Water Removal Jobs in Chicago

Getting a Chicago residence restored after a disaster means another family can move forward and forget about the stress and hardship caused by a terrible event. At SERVPRO, we treat all our customers like family, so knowing we can help make things right again means a lot to us. We use our specialized training to give those relying on us the best possible service when they need to restore their home. 

This is why SERVPRO specialists go one extra step when working on a house in Chicago that requires water damage removal services. Some areas of a home can become havens for microbial infestations after being damp for only a short period. Concrete and brick are notorious for sweating, especially after a period of saturation from water loss incidents.

We do everything possible to get your home dry after an incident involving broken pipes using our drying equipment, but ever-present microbes can latch onto moisture and then begin growing. To stop this, an antimicrobial agent that encapsulates any microscopic organisms and then crushes them as it dries takes care of any possible infestations.

Our IICRC training stresses prevention whenever possible, as this helps save our customers money in the long run. Water in a home, even slight dampness, almost always leads to mold and mildew problems, which can cause health effects in addition to property damage, including loss of keepsakes and other precious belongings. Instead of leaving things merely dry, we prevent against the most common problem that might arise out of the situations we just mitigated.

While we remove all the water we can, microbes only require a minuscule amount. A few drops spread out can seem almost imperceptible to someone. When this amount rests in the pores of brick and concrete, which also happen to provide microbes a perfect little home, treating with a fast-drying anti-fungal agent becomes an effective an cost-effective way to add significant protection to a property.

We love the opportunity to show why SERVPRO of Hyde Park / E. Bridgeport / Bronzeville offers homeowners premium water removal and top-notch customer service. Call us at (312) 509-5000 round the clock to get the process started.

Click here to learn about the many attractions Chicago has to offer.

How Does SERVPRO Remediate Mold Damage on Fabrics in Chicago?

5/2/2020 (Permalink)

close-up of mold spores When mold strikes your property extensive damage can be caused to fabrics in and around the home

SERVPRO Technicians Use Esporta Washing Machines to Save Fabrics Affected By Mold Damage In Chicago

When mold strikes your property, extensive damage can be caused to fabrics in and around the home. The reason fabrics are so vulnerable is that they are naturally porous, allowing mold to establish itself beneath the surface. Unlike walls, ceilings or floors, abrasive cleaning methods can be less useful on fabric, especially when they are high-quality or hold significant personal value. In these situations, you need professional services to help remediate your possessions.

Wet conditions are ideal for mold spores to proliferate in, making mold damage in Chicago properties reasonably common. Sometimes these damages can go unnoticed for several months. If you have valuable materials stored away in an attic or garage for example, then mold damage can become severe, especially if there are gaps in the structure that might let water in.

SERVPRO operates on a restore over replace mentality. That means that we are committed to salvaging items rather than just disposing of them. This commitment usually results in a higher workload for us, but a happier homeowner. We work this way because we understand that some items are irreplaceable, so we always do our utmost to restore them where possible.

One of the things that make SERVPRO a top restoration provider is our equipment. Our technicians are not only trained in mold assessment and remediation, but they are also equipped with some of the very best restoration technology on offer right now. We use Esporta washing machines that can remove over 95% of soiling to restore valuable fabrics for our customers.

Using advanced equipment is one of the things that make us stand out as a specialist provider of restoration services for mold assessment and remediation. We have also built close ties with local and national insurance adjusters offering all our customers the option of acting on your behalf when making a claim.

For a service that always does what is right by the customer, contact SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 now.

Click here for more about Chicago.

Our Crew Can Save Your Flood Damaged Chicago Apartment

12/8/2019 (Permalink)

flooding caused by a storm Give us a call anytime at (312) 509-5000.

Emergency Services We Offer Flooded Chicago Apartments

Protecting a Chicago apartment building after a flood means that we have more than just one family and property to consider. With some substantial buildings offering more than a dozen units on the ground floor alone, fast and confident response by our SERVPRO team can help to reduce the irreparable damage and loss to these residences. Roof damages and other structural breaches can affect units on every level of the building, making the emergency services we provide vital to containing flood damages and the severity of this situation.

As you might expect with any severe storm system that could impact the area, flood damage in Chicago homes and apartments must get addressed as quickly and as thoroughly as possible. We know that you do not have the time to hunt down several subcontractors for every individual need your apartment has after a loss, and that is why we have become a comprehensive unit for flood and water recovery. We have skilled structural drying technicians, as well as in-house contractors that can oversee controlled demolition, temporary construction solutions, and full-scale build back as necessary.

From the time that our emergency response team first arrives, water could be pouring in through structural breaches that must get addressed by our contractors. We can begin with damaged properties inside of the structure to remove at-risk contents from the unit to a safer location within the apartment or our nearby SERVPRO facility. Because we might help out more than one resident in the building simultaneously, we can meticulously catalog and label contents to ensure that they get stored appropriately in our warehouse.

Extraction is also one of the pressing needs of your apartment under certain conditions, and this can sometimes happen before the rest of the mitigation is set to begin. Given the severity of potential flooding, allowing standing water or excessive moisture could lead to further complications, material deterioration, or the production of mold colonies.

We always seek to keep costs low and restoration times to a minimum for our customers. With an emergency response to flooding in your apartment, our SERVPRO of Hyde Park / E. Bridgeport / Bronzeville team can help to reduce what irreparable damage might otherwise result. Give us a call anytime at (312) 509-5000.

For more about Chicago click here.

We Offer Time And Great Care In Chicago When You Face Water Damage

11/20/2019 (Permalink)

A wet hardwood floor in a room of a house after water damage struck We are locally owned and operated, available 24/7, and Faster to Any Size Disaster.

Trust Your Water Damaged Hardwood Floors to SERVPRO

Buildings in Chicago tend to show off their character in each of the details built into them. Architectural features are prominent in new construction as well as older structures, and homeowners take great pride in showcasing them. However, weather elements and routine wear and tear can occasionally pose a threat to your home, especially if it falls victim to excess water caused by a ruptured pipe or a leaky window. The longer a surface is vulnerable to excess humidity, the higher the damage can be, which is why calling a professional service to help you restore your home is extremely important.

When water damage affects your Chicago home, SERVPRO technicians become the differentiator when repairing the damage. Our specially trained water restoration technicians (WRT) know how to restore the balance in your home while being mindful of the history and peculiarities of the architecture of your home. When our team is in your house, you can rest knowing that the water damage can soon be a thing of the past.

Our SERVPRO crew often finds property owners in a frenzy when a pipe bursts, and their hardwood floors are completely soaked. They worry about protecting the floor itself and about the potential replacement cost, which can be quite significant. When we arrive, we make every effort to avoid warping, cupping, or buckling, all of which can happen if the extraction and drying are careless. Many think that drying is the answer to all hardwood water damage issues, but in reality, the process is more complicated. Our technicians consistently employ industry tools to measure moisture levels and adjust their actions accordingly. The end goal is to achieve the natural balance in your environment that allows the floors to settle once again. It may take a few weeks for hardwood to acclimate again and allow for any necessary sanding or refinishing, but we guide this whole process with you until we complete the job.

Do not let water damage destroy your beautiful Chicago home. Instead, call SERVPRO of Hyde Park/ E. Bridgeport/ Bronzeville at (312) 509-5000 and let us be your restoration partners. With time and great care, we can leave your floors and home, “Like it never even happened.”

See more about Chicago.

SERVPRO Says that Top-Tier Cleaning and Disinfecting Products Compliment our Advanced Equipment and Trained Technicians

10/27/2019 (Permalink)

Chicago skyline at night Why Is SERVPRO a Premier Water Damage Cleanup and Restoration Company? Just Ask Chicago!

Chicago's Water Damage Experts Spell Out The Active Ingredients Inside Professional Products

The pipes running inside your Chicago area home can leak due to normal wear and tear over time. Once your plumbing system fails, water damage can occur within minutes. Building materials inside your house, such as your carpet and drywall can get ruined. Excessive moisture can also cause problems with your contents, such as furniture and appliances. If anything ever gets wet inside your structure, it is sensible to the professionals at SERVPRO.

Once items inside your building get wet, there is a chance that mold can form if the moisture is not removed promptly. Whenever our SERVPRO team mitigates water damage in Chicago, we arrive immediately after your emergency call for help. We are located in the area, and we can provide fast 24/7 services. As soon as we receive authorization to begin work from you, we quickly start mitigating problems so that secondary issues like mold do not occur.

Our highly trained technicians at SERVPRO are certified by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC program. We have the training and experience to utilize industrially approved methods, equipment, and other products to remove moisture quickly. One major quality that sets us apart from other restoration companies is the variety of chemicals at our disposal to help us during the restoration process.

Our team always tries to use the most advanced technology when working on your restoration project. Many products we can use during the mitigation of moisture-related issues contain ingredients that are proven to be effective during specific procedures. For example, phenolics are disinfectants and are good to use to eliminate bacteria, viruses, and fungi.

Sporicidin is one type of phenolic that is designed to kill spores that the mold creates to reproduce. Other disinfectants include chlorine-based products. Chlorine is proven to be an effective disinfectant, but it can dull finished surfaces and stain fabrics.

Quaternary compounds are the most common type of disinfectants used in the industry. These chemicals can counteract foul odors without leaving any additional fragrance. Other disinfectants often used in the restoration industry are botanicals, and they include Benefect and Concrobium. As we like to say, Think Green.

When your moisture-related problem requires professional attention, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000. We are available any time you suffer from a plumbing failure, and We're Faster To Any Size Disaster.

Why Choose SERVPRO to Mitigate Water Damage in Chicago?

10/6/2019 (Permalink)

Puddle of water on a surface. SERVPRO knows best when it comes to your Chicago water damage.

Let us show you how we take care of your water damage in Chicago.

Homeowners are no stranger to water damage. Whether a pipe bursts behind a wall or rain creates roof leaks that need fast resolution, the technicians at SERVPRO have industrial-grade equipment and years of expertise in the field. Emphasis is placed on effective mitigation to preserve property, assets, and structural integrity for homeowners.

Water-related disasters do not operate on a regular 9-to-5 schedule, and neither does SERVPRO. If you have water damage in Chicago occur late at night, on the weekends, or even during the holidays, you can expect swift service that addresses your needs thoroughly. Immediate response to disasters ensures that further damage is mitigated through tried-and-true methods and the use of advanced equipment.

Why SERVPRO?

Fast response and excellence in service are just the tip of the iceberg when a SERVPRO team comes to your home. Fully-certified disaster cleanup professionals can restore structures and property with the help of equipment and materials that can prevent warping, buckling, and cupping of sheetrock, drywall, and hardwood flooring. The team also handles charity work, aiding such organizations as the Sertoma Centre and the Children's Museum in Oak Lawn. 

Top-of-the-Line Techniques & Tools

Because water damage is fast-acting and invasive, extraction starts when the SERVPRO team reaches your property. Technicians use a variety of industrial-grade tools to maximize precision and safety in ways that consumer fans, spray cleaners, and wet/dry vacuums cannot. These items include:

Advanced water detection methods, including the use of infrared cameras, hygrometers, and moisture sensors, to ensure thorough removal of moisture. These tools even allow technicians to evaluate damage behind walls and ceilings, or under floors.

Portable and truck-mounted extraction pumps to handle both small and large-scale disasters and facilitate faster drying.

Commercial-grade drying equipment, including air movers and dehumidifiers. These items work together to pull moisture off of surfaces and into the air. Moisture is then absorbed so it can be replaced with warm, dry air.

Tools for deodorizing and cleaning the air in your property, including thermal foggers and OSHA-approved antimicrobial cleaning agents that are designed to address odors and contaminants caused by water damage.

The team at SERVPRO of Hyde Park/E. Bridgeport/Bronzeville is dedicated to bringing you reliable service all year round. We're Faster to Any Size Disaster so your home can be restored to its preloss condition. If you need emergency service, call (312) 509-5000 today.

If you would like to know more about Chicago, click here.

Meet Our Vice President of Operations, David Mason

7/25/2019 (Permalink)

David Mason--a Difference Maker as SERVPRO of Hyde Park / E. Bridgeport / Bronzeville Vice President of Operations

David Mason is Why SERVPRO Excels as a Property Recovery Company in Chicago


Restoration Services to handle properties in the Windy City area are quite numerous. So Why does one, SERVPRO of Hyde Park / E. Bridgeport / Bronzeville excel? With personnel like David Mason!

High Caliber Personnel
Few companies can perform up to customer expectations without the right chemistry of personnel, leadership, and equipment. Chicago and Hyde Park residential and commercial property owners benefit from the expertise provided by David Mason, our promoted Vice President of Operations. His extensive experience and interpersonal relationships with office staff, crews, and clients provide the perfect formula for success.

SERVPRO and David are like family and go back together since 2006. David has accumulated many awards over the years, like Outstanding Service and Extra Mile recognition. His hard work has increased our well-earned presence in the community, along with our profits. From the BDP Business Development Program specialist at SERVPRO Corporate that assisted over 90 SERVPRO franchises to thrive, he nurtured business relationships with leaders in the restoration industry from coast to coast. This is the dynamic that entends our brand into the local communities. We are family, united with a heartfelt desire to provide our customers with the best service possible.

Our SERVPRO franchise is a vital part of the National Storm Team that travels to other areas of the country to help with recoveries after natural disasters like floods and hurricanes strike. Our Commercial Large Loss Team has been spearheaded by David Mason since 2014. Far afield or next door, we provide a stress-free cleanup and restoration service.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville franchise is run like a large family business. We are thankful that David Mason is part of the family. You can rely upon us for cleanup and restoration services. (312) 509-5000

Chicago Property Woes from Storms or Fires? Maybe Mold or Water Leak Damage? SERVPRO Can Cleanup and Restore

7/3/2019 (Permalink)

Big or Small Chicago Buildings SERVPRO Provides Cleanup and Restoration Services

How Local SERVPRO Technicians in Chicago Are Leading the Way in Home Restoration Services

Local restoration services are a godsend when it comes to emergency water, fire, mold, or storm-related issues. Our technicians live and work in this community, which reduce call out times and, in doing so, help to prevent permanent damages. Our customer service team is available twenty-four hours a day to arrange for a technician to visit your property in Hyde Park, Chicago, Kenwood, Oakland, East Bridgeport, Bronzeville, and the surrounding area. During service, our technicians can inventory works carried out or work with general contractors and third-parties on your behalf. This allows you to deal with only one company during what can be a debilitating and stressful time.

Water
Properties with water damage in Chicago rely on local technicians to perform a vital assessment, remediation, and restoration services. Contents and structure that suffers prolonged exposure to moisture can cause a chain of events which could result in permanent damages. SERVPRO has technicians with qualifications from the Institute of Inspection, Cleaning and Restoration Certifications (IICRC), an internationally recognized awarding body.

Certification from the IICRC means SERVPRO technicians can make professional, informed assessments of property damages. To make those evaluations, your technician can use a variety of moisture measuring equipment to get a full picture of the extent of the issue. By measuring the scale of damage, we can ensure our work is as efficient as possible and that they prevent secondary issues from arising after treatment.

Moisture meters use sharp prongs to penetrate surfaces and assess how high saturation levels are, which is exceptionally useful if the property has been exposed to moisture for several hours or longer. Thermal imaging cameras use infrared to allow a restorer to spot moisture that may have migrated into wall cavities or crawlspaces. Thermal Hygrometers measure relative humidity and can help ensure microbial growth is kept under control throughout the service.

SERVPRO makes scientific assessments to ensure your property restoration in Chicago is tailored to your needs. Our structural cavity drying equipment is essential to preventing mold growth while portable extraction units can be deployed to remove large quantities of water in a short space of time. An inventory of all work carried out is recorded throughout the service and can be passed on to your insurance adjuster to process your claim.

Mold
It is not uncommon for properties that have suffered previous water issues to require remediation of mold damage in Chicago. Mold spores exist in every property and are generally not considered a problem. However, moisture that may have seeped into cavities around the home can become a breeding ground for mold spores which spread out in the form of colonies.

Chicago has a wet, windy climate throughout the fall and winter months. Any leaks in roofing or internal plumbing can result in a mold issue. The symptoms of mold include a musty odor or visible signs of growth in walls, ceilings, or behind fittings. Laboratory tests can be expensive and unnecessary in the assessment of a mold issue. Noticing the visible signs of mold growth is enough to justify a professional assessment and remediation from SERVPRO.

Mold spores can become airborne during agitative cleaning of surfaces, or removal of colonies. To combat the spread of airborne mold, spores SERVPRO can set up physical barriers or apply negative air pressure. In doing so, we can prevent a contained issue from spreading into unaffected areas of your Chicago home. At the end of service, our technicians can apply anti-microbial treatments to all necessary surfaces, the underside of carpets as well as disinfecting the source of the mold to guard against future damages.

Fire
We have extensive experience providing the community with restoration services. These services could include restoring fire damage in Hyde Park and Chicago residences and the surrounding area. In performing these services, our focus and attention are on removing charred materials, cleaning soot or smoke residues and fumigating the full property to combat malodors. Our fire and smoke restoration technicians (FSRT) are local to the area, and a visit can be arranged by phoning our twenty four hour emergency line.

The proper removal of soiling from smoke and fire can sometimes be completed by using disinfectants and wet cleaning methods. In other cases, we may need to bring in more powerful cleaning agents that use corrosive chemicals to clear heavy soiling. The type of materials that have burned in a fire could cause dry or wet smoke. With wet smoke, we typically use more powerful cleaning agents.

During a restoration service of your Chicago home, you may notice the presence of strong odors. This odor can either be a result of smoke or from cleaning agents. Our odor control technicians (OCT) are adept at removing unwanted odors. Thermal fogging equipment can be deployed by SERVPRO to fumigate large sections of the home, neutralizing odors and returning it to a preloss condition.

Storm
Extreme weather conditions from high winds to heavy rainfall could hurt your personal property. We offer an emergency restoration service for storm damage in Chicago and the nearby community. Acting quickly can help to prevent permanent issues in your property, and our highly trained restorers are adept at safety checking, restoring power and mitigating losses.

One vital way of preventing properties from sustaining permanent harm is by performing mitigating procedures promptly. Prolonged exposure to large quantities of moisture, for example, can damage the possessions or structure of your Chicago home. SERVPRO can deploy portable water extraction equipment as well as drying equipment like rapid air movers to prevent moisture damages from occurring.

In high winds, there is a chance of debris damaging structural components in your Chicago property. This debris could include tree branches, broken glass, or other safety hazards. Our restoration service can remove debris and dispose of it on your behalf. Where necessary, we can also perform emergency board ups to maintain the integrity and security of your property.

For property damages of any scale, our professional restoration services can help to assess, mitigate, and manage losses. Contact SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 today to arrange a service.

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Smoke Damage Recovery In Chicago: A SERVPRO Speciality

3/7/2019 (Permalink)

Smoldering fire damage spreads everywhere in your Chicago apartment complex.

Smoke Damage Recovery

So-called “wet” fire damage is a different and difficult type of challenge. Although the charring and ashes of a hotter fire present many issues, a slow, flameless burn produces significant amounts of dense and tacky smoke. Abatement of this tenacious coating is a task SERVPRO technicians train for continuously.
 
Smoldering fire damage spreads everywhere in your Chicago apartment complex. From its start in the tenant’s laundry room, the thick smoke from a full ashtray full of damp lint and a neglected cigarette stub moves up and out of the basement. Your commercial building equipped with active HVAC systems, elevators, and stairways, allows the smoke's rise, eventually reaching tenant and common areas far from the source.
 
Our SERVPRO workers need both to locate all places coated with the heavy, sticky substance and to eliminate continuing damage by attending to pathways by which the smoke moved throughout the building. The residue adheres to surfaces tightly, not amenable to simple dry cleaning techniques. We take great care not to smear or work the smoky substances into fabrics, padding, carpeting, or even porous wood structures.
 
Special industrial vacuums assist in removing residue from fibers without spreading. Solid surfaces receive a wet spray and wipe treatment with appropriate cleaning agents. Particularly tough to clean areas have abrasive tools and cleaners added to the mix, both requiring the experience and training our technicians bring to the job. SERVPRO also offers immersion and ultrasonic cleaning options, and certified crews to complete these advanced fire damage remediation strategies.
 
The HVAC system needs a complete cleaning and perhaps sealing to ensure lingering smoke does not damage areas of your apartment complex. Our HVAC specialists use up to date technology to inspect and clean the ductwork. These steps are essential to limit persistent odor issues. Deodorization is a final task, completed by SERVPRO after the physical cleanup wraps up. Retaining the smoky smell makes it very hard to convince current and future tenants that the fire damage is truly repaired. A combination of spraying and thermal fogging techniques combine with a painstaking commitment to remove all offending smoke-infiltrated articles to eliminate the odors.
 
SERVPRO of Hyde Park / E. Bridgeport / Bronzeville employs the trained technicians and professional equipment to restore your fire-damaged apartment complex to preloss condition. Call (312) 509-5000 to schedule an assessment with one of our project managers.

For more information about the City of Chicago visit: https://www.cityofchicago.org/city/en.html.

Ways To Deal With Flood Damage In Your Chicago Area Home

3/7/2019 (Permalink)

Chicago Area Flooded Property Owners Call Upon SERVPRO for Cleanup of Contaminated Water

Prepare for Chicago Flooding with Advice from SERVPRO

Flooding incidents happen far more than you might think and all too often, homeowners find themselves facing the simple fact that they failed to acquire the proper insurance to address the costs associated with this kind of event. Avoid making the same mistake, spend the necessary time evaluating your plan and consider making changes to obtain the proper coverage for common occurrences that plague your area.  
 
Even if you have never had a flood damage incident in your Chicago area home, it is important to ensure that when things get out of control, you have the protection in place to help you recover from this kind of situation properly. Insurance is not just another bill you pay; it is something that can save the entire investment you have made in your home. It can make the difference in having a home to return to or being homeless.
 
Consider that the most common flooding issue that homeowners face every year involves basement flooding. Every basement in every home is susceptible to flooding; your home is no different. All leaks, big or small, run from high to low ground. Meaning that, under the right circumstances, everything ends up in your basement.  
   
Rainfall – Excessive rain can overload your drainage system, especially when improperly or inadequately installed. Often leading to foundation cracks and mold issues that develop in places you rarely visit.

Clogs – Sewer backups often happen at entirely the wrong time. Leading to sanitary issues as well as repairs that you simply are not prepared to handle on your own.

Drainage – The spot where your house sits on your property may not settle correctly over time. Adjustments to your yards grading and installation of various products help eliminate problems that cause excessive moisture.
 
If your basement is consistently wet, basement windows have condensation all of the time, or you have standing water, you need help. SERVPRO offers services to waterproof your basement properly. Using tar sealant on both the inside and outside of foundation walls, installing weeping tile, drains, and vents to prevent these issues from becoming a bigger issue. In some cases, sump pumps, additional drainages such as perimeter tiles, backflow valves, and grading issues can correct these problems easy enough. SERVPRO technicians receive expert training and licensing to provide you with these services, making your choice easy.  


SERVPRO of Hyde Park / E. Bridgeport / Bronzeville works with your insurance company to keep the costs associated with your restoration to a minimum while providing you with the services you deserve. Call today for more information. (312) 509-5000  

Why SERVPRO Treats for Microbial Growth when We Finish Water Removal Jobs in Chicago Getting a Chicago residence restored after a disaster means an

1/31/2019 (Permalink)

Our certified professionals have the right equipment to restore water damage in your home.

Why SERVPRO Treats for Microbial Growth when We Finish Water Removal Jobs in Chicago

Getting a Chicago residence restored after a disaster means another family can move forward and forget about the stress and hardship caused by a terrible event. At SERVPRO, we treat all our customers like family, so knowing we can help make things right again means a lot to us. We use our specialized training to give those relying on us the best possible service when they need to restore their home.

This is why SERVPRO specialists go one extra step when working on a house in Chicago that requires water removal services. Some areas of a home can become havens for microbial infestations after being damp for only a short period. Concrete and brick are notorious for sweating, especially after a period of saturation from water loss incidents.

We do everything possible to get your home dry after an incident involving broken pipes using our drying equipment, but ever-present microbes can latch onto moisture and then begin growing. To stop this, an antimicrobial agent that encapsulates any microscopic organisms and then crushes them as it dries takes care of any possible infestations.

Our IICRC training stresses prevention whenever possible, as this helps save our customers money in the long run. Water in a home, even slight dampness, almost always leads to mold and mildew problems. Either can cause health effects in addition to property damage, including loss of keepsakes and other precious belongings. Instead of leaving things merely dry, we prevent against the most common problem that might arise out of the situations we just mitigated.

While we remove all of the water we can, microbes only require a minuscule amount. A few drops spread out can seem almost imperceptible to someone. When this amount rests in the pores of brick and concrete, which also happen to provide microbes a perfect little home, treating with a fast-drying anti-fungal agent becomes an effective an cost-effective way to add significant protection to a property.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville, open 24/7, year-round, can help you protect your home with every stage of water removal services and beyond. We do more than mitigate damage; we help prevent it with effective measures that save you money. If you reside in Woodlawn, Kenwood, of Oakland, call us at (312) 509-5000, so we can make it “Like it never even happened.”

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