Recent Posts

We Act Fast To Limit More Damage To Your Chicago Home

9/10/2019 (Permalink)

A hardwood mat extractor sucking up water in the kitchen of a home Shown in the picture is a state-of-the-art hardwood mat extractor. It suctions water up from the floor.

Water Damage Timeline for Chicago Medical Centers

Understanding how water loss incidents can progress and worsen over the days following the disaster is vital to preserving equipment, structural elements, and the life-saving technology of your Chicago medical center. Hospitals have a constant flow of employees, patients, and visitors on every floor and in every region of the facility. Addressing water loss scenarios before they become incredibly damaging situations to your building is vital, and that begins with trusting professionals who know the timeline of water damage and how to best protect your facility from this growing threat.

While you might consider the most critical task to be water removal in your Chicago hospital, standing water is only part of the threat that your medical center faces. Your priority is to limit the effect that this incident can have on the hospital, and that begins with effective containment strategies performed by our SERVPRO professionals. Through the use of our portable extraction tools, physical barriers, and drying tools, we can prevent the spread of these harmful effects to new areas of the building while our team works to recover your loss.

Even with competent maintenance and custodial departments as most hospitals have, these professionals are not equipped with the extraction tools our SERVPRO professionals have. Even typically resistant surfaces like linoleum tile can begin to break loose, or concrete flooring can absorb moisture, without fast extraction efforts. Our team can utilize portable solutions like our sump pumps and light wands unless the damaged areas are easily accessible with more powerful equipment like our extractor trucks.

Within days of inadequate cleaning and drying of a water damage situation, mold and microbial threats can develop. In a hospital setting, these potential health effects could be damaging to your patients and your reputation. With our inventory of powerful recovery equipment, we can stay ahead of developing microbial threats to reduce these risks as restoration continues.

Understanding how water loss incidents can get out of control and cause structural and secondary damages is vital to showcasing your need for professional restoration services. Our SERVPRO of Hyde Park / E. Bridgeport / Bronzeville can help however you need us by calling (312) 509-5000.

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What to Expect During the Fire Damage Remediation Process in Your Chicago Home

9/8/2019 (Permalink)

fire damaged home or apartment Don’t get overwhelmed when fire damage affects your home or apartment. Contact SERVPRO to handle the situation!

How SERVPRO Handles Smoke Residue Cleanup in Chicago Properties

Fire damage is one of the most devastating things a homeowner experiences. The charred items and loss, along with the lingering odor, make for an overwhelming situation.

There are many steps to handling fire damage in a Chicago home, among them, are the testing of the residues left behind, so technicians choose the correct cleaning methods without causing further damage. As a fire burns in a home, there are varying temperatures and combustible objects it consumes. This leaves behind various types of residues to remove from surfaces. Testing is an important way to discern the kind of deposit and the surface it resides upon so the technicians apply the correct cleaning products and methods.

Initial Inspection Actions

During the preliminary review of the property, SERVPRO does initial scoping for damage and testing of residues to evaluate the nature of the damage done to the property as well as the necessary actions to restore it to its preloss condition.

Elimination of Residues

The removal of smoke residues is a two-step process. For a removal to occur, the residues require capturing using different methods such as liquid cleaners, vacuuming light, powdery residues that contain small carbon particles. The use of wet cleaners on this type of deposit results in absorption more in-depth into the surface and exacerbating the issue.

Wet smoke results mostly from the burning of rubber and plastics and require dissolving before it loses adherence to the surface and then wiped away.

Dissolving is an exacting process that has three main steps — washing the surface which loosens the residue and holds it in suspension for removal. Rinsing to ensure removal occurs and finally drying to complete the cleaning process.

Unique Surface Qualities Must Be Considered

Some surfaces cannot tolerate the application of water, and others cannot tolerate any type of solvents. This is just one reason is why pretesting is vital to a good outcome for restoration services.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville is available 24/7 to handle any size smoke and fire damage to your property. Contact our technicians at (312) 509-5000, and we arrive within an hour of your initial call because We're Faster to Any Size Disaster.

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Our Flood Damage Experts Can Save Your Chicago Home

8/29/2019 (Permalink)

caution sign during a bad storm We’re Faster to Any Size Disaster.

Get Efficient Flood Damage Cleanup For Your Chicago Home

It takes a significant sum of money to buy and maintain a home. Unfortunately, flood damage can happen in different ways, even to the most prepared homeowner. The damage can come from a flash flood, a blizzard, a hurricane, or a tornado. When vast amounts of water hit your property, it can be a dangerous situation.

There are vital steps you need to take to stay safe and get your life back to normal after the floods. To handle flood damage in your Chicago home, you need to remove the water, sanitize the structures and dry the affected areas properly. SERVPRO is on call 24/7, and our trained and certified technicians are ready to help. We can clean and disinfect the surfaces ensuring no further damage is experienced. We can return your house to its preloss state quickly and efficiently.

If the floodwater sits in your property for a long time, it can cause severe primary and secondary destruction. Water can leak through the walls of your home and wreak havoc to building materials like drywall and your belongings. Mold can also grow if you take too long to remove the water and moisture. Calling for help minimizes further damage and maximizes the chances of making a full recovery of your property.

To ensure that microbes do not spread, we extract all the water using powerful portable or truck-mounted pumps. We also use air moving and dehumidifying equipment to remove moisture from all the affected areas. We check the levels of moisture in the walls of a house using moisture meters and moisture sensors. Our crew can also ventilate wet wall cavities by removing baseboards and drilling holes between each stud. We then force air through the holes into wall cavities to enhance evaporation. If we find much moisture, it may be necessary to remove areas of drywall.

We can also use disinfectant, antimicrobial, and antibacterial treatments to clean your home. As we clean the structure of the house, we also clean other items such as furniture and clothing that the flooding has ruined. After the aftermath of a flood, professional odor removal is necessary since the damp items in a house often emit foul scents. Our technicians can use specialized equipment to remove the bad odors from flood-damaged homes, including:

    •    Thermal foggers
    •    Industrial air scrubbers
    •    Hydroxyl generators

We can also rebuild the ruined structures of your home after flood remediation or mitigation. At SERVPRO, we offer high quality and quick restoration services. We have an efficient quality assurance system that enables us to deliver excellent customer satisfaction.

After experiencing flood damage in your Hyde Park, Bronzeville or Bridgeport home, you need speedy, professional aid. SERVPRO of Hyde Park / E. Bridgeport / Bronzeville can help remove all the water and sanitize your home. Call us today at (312) 509-5000. We’re Faster to Any Size Disaster.

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Our Professionals Discuss Tips For Managing Flood Damage In Your Chicago Retail Store

8/19/2019 (Permalink)

If floodwater has entered your retail store, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 for help.

Tips For Managing Commercial Flood Damage In A Chicago Retail Store

Flooding is a common natural disaster, and climate change is increasing its risk. Heavy downpours can cause groundwater to rise, and it can enter your retail business premises. Flooding can ruin the building materials, electronic equipment, supplies, sales records, store fixtures, furnishings, and stock in your retail store. If flooding forces you to close operations while you are repairing the damage, you may lose contracts or customers.

When there is commercial flood damage in your Chicago retail store, you may also lose some customers if they find an alternative store to buy goods. Apart from heavy financial losses, flooding can expose your enterprise to civil liability. The most crucial thing to do after a flood is ensuring that you and your employees stay safe. Floodwater is usually dangerous because of its hidden debris, speed, depth, and contamination. Therefore, after a flood, it is advisable to move to the upper parts of the property or leave it by a dry, safe route. Turning off electricity is also essential to prevent electrical shock.

Avoid entering your business premises until you are sure it is safe to do so. Even if the building may appear harmless, it may have suffered structural damage and may collapse. If it is safe to enter your rental store, record the flood damage by capturing photos of ruined equipment, building materials, and inventory. Check with your insurer before you salvage goods and repair the damage.

It is advisable to work with a competent restoration firm like SERVPRO to clean up your flood-damaged retail store. Floodwater can contain waste matter, chemicals, pesticides, and sewage. Therefore, our technicians wear personal protective equipment (PPE) to prevent infection. We also apply EPA-registered biocides upon arriving at a flooded property to neutralize disease-causing microorganisms.

We can remove mud, debris, and soil from your business premises using different equipment, including high-pressure washers. Our technicians also use powerful pumps to remove the standing water professionally and speedily so that a building can dry faster. We pump out as much water as possible, so we do not have to remove much of it with dehumidifiers. It is faster and easier to remove a liquid compared to removing a gas.

Our water damage restoration services help prevent mold infestation. If moisture gets trapped in the walls and floors, it encourages mold growth, which can cause health problems for your staff and customers. We position air movers correctly in a building to blow damp air outside and bring in the dry, warm air to expedite drying. We change the location of air movers as drying happens to ensure that affected surfaces dry evenly and thoroughly. Our SERVPRO team can customize the water restoration project to meet your specific needs.

If floodwater has entered your Hyde Park, Bronzeville, or Bridgeport retail store, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 for help. We deliver high-quality flood restoration services 24/7. We’re Faster to Any Size Disaster.

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SERVPRO Professionals Talk Emergency Floodwater Removal From Chicago Homes

8/8/2019 (Permalink)

Here in the midwest, bad weather is frequent. You can trust the SERVPRO Brand to handle all of your water damage emergency needs.

How SERVPRO Works Fast for Emergency Chicago Flood Removal Projects 

If you want to keep costs related to flood damage mitigation and repair to a minimum, you need to act fast in the aftermath of a disaster. Without a rapid response to the situation in the form of professional flood removal, reversible damages and minor issues can rapidly progress to require substantial restoration efforts and potentially induce safety hazards. At SERVPRO, We're Faster To Any Size Disaster. We make sure that the flood damage to your home avoids complications that can happen over time like mold growth or material erosion.  

How We Rapidly Remove Water  

Depending on the severity of the situation, our flood removal for your Chicago home may involve the use of one or more high-powered machine tools designed to remove different types of moisture very quickly. Standing water, which is any remaining water in your home that has measurable depth, can be almost impossible to remove without the aid of extraction pumps. These pumps can remove water from even the farthest-back corners of your home and pump it all outside. 

Once we can no longer extract any water from the premises, we then use a combination of powerful air movers and dehumidifiers to remove any remaining moisture. Air movers create powerful directed air currents that pick up water droplets embedded into materials, allowing them to be collected into bins by dehumidifiers that attract airborne moisture. The combination of this technology allows us to accomplish days of drying under optimal conditions in just a few hours regardless of outside weather. 

Removing Other Signs of Damage 

Most floods leave behind visually apparent signs of damage even after drying the area. SERVPRO can help to reverse these effects through special restorative techniques we've learned through years of servicing similar problems across the country. We are also fully certified to handle mold and other types of damage that might happen as a result of the flooding. 

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville stays open 24/7 to respond to local calls for help with flood damage from storms and other water sources. Call us at (312) 509-5000 for our help or a quote.

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Meet Our Vice President of Operations, David Mason

7/25/2019 (Permalink)

David Mason--a Difference Maker as SERVPRO of Hyde Park / E. Bridgeport / Bronzeville Vice President of Operations

David Mason is Why SERVPRO Excels as a Property Recovery Company in Chicago


Restoration Services to handle properties in the Windy City area are quite numerous. So Why does one, SERVPRO of Hyde Park / E. Bridgeport / Bronzeville excel? With personnel like David Mason!

High Caliber Personnel
Few companies can perform up to customer expectations without the right chemistry of personnel, leadership, and equipment. Chicago and Hyde Park residential and commercial property owners benefit from the expertise provided by David Mason, our promoted Vice President of Operations. His extensive experience and interpersonal relationships with office staff, crews, and clients provide the perfect formula for success.

SERVPRO and David are like family and go back together since 2006. David has accumulated many awards over the years, like Outstanding Service and Extra Mile recognition. His hard work has increased our well-earned presence in the community, along with our profits. From the BDP Business Development Program specialist at SERVPRO Corporate that assisted over 90 SERVPRO franchises to thrive, he nurtured business relationships with leaders in the restoration industry from coast to coast. This is the dynamic that entends our brand into the local communities. We are family, united with a heartfelt desire to provide our customers with the best service possible.

Our SERVPRO franchise is a vital part of the National Storm Team that travels to other areas of the country to help with recoveries after natural disasters like floods and hurricanes strike. Our Commercial Large Loss Team has been spearheaded by David Mason since 2014. Far afield or next door, we provide a stress-free cleanup and restoration service.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville franchise is run like a large family business. We are thankful that David Mason is part of the family. You can rely upon us for cleanup and restoration services. (312) 509-5000

The Ultimate Guide to Water Damage Remediation in Your Chicago Business 

7/23/2019 (Permalink)

Water damage can appear from all sorts of places. Call the professionals at SERVPRO today for all remediation needs.

How to Deal With Commercial Water Damage in Your Chicago Office 

Water can cause significant destruction in your Chicago office, whether it results from a broken HVAC system, malfunctioning fire sprinkler system or a burst pipe, among other reasons. When there is unwanted water in your business, you need to take action promptly to prevent hundreds or even thousands worth of secondary destruction to office equipment, supplies, furniture, and documents. 

Commercial water damage in a Chicago office building can also cause loss of income if you have to shut down operations. This can impact your business finances negatively and create time-consuming tasks for some of your office personnel. Restoring an office after a water intrusion incident is a challenge. Using proper water removal strategies can restore salvageable items and spare the building from further destruction. A water damage restoration firm like SERVPRO can help you to manage the damage. As the restoration specialists are on their way, you and your staff can do the following things to minimize the destruction:  

  •         Shut down the main water source to stop any more water from coming into the office. 
  •         Switch off electricity for areas of the office building which are wet or flooded. 
  •         Open doors and windows to boost air circulation. 
  •         Mop the wet areas, surfaces, and furniture to extract as much water as you can. 
  •         If there are damp paper documents, determine which ones are essential and which ones you can discard. Spread out the valuable documents in an appropriate location so they can dry. To save critical documents, contact a conservation expert. 
  •         Move computers, documents, and other equipment or materials that are not ruined, but are sensitive to moisture. 

Water intrusion in an office building is a sensitive situation, and that’s why SERVPRO responds promptly to emergency calls around the clock. Our Water Damage Restoration Technicians (WRT) can help you remove the water and dry your office with minimal disruption to your daily operations. Our technicians are trained in psychrometry, the science of drying and can measure the properties of humidity, vapor pressure, temperature, and dew point to analyze the conditions in the building to create the appropriate atmosphere for more efficient drying. Water may seep into walls cavities and get trapped behind building materials, creating ongoing moisture issues. We use monitoring equipment like moisture meters and thermal cameras to detect moisture under floors and behind walls.  

We also have advanced air movers that direct large volumes of air around a building to speed up the drying time. Our crew also uses desiccant or refrigerant dehumidifiers to eliminate water vapor from the air. We provide total cleanup services that can restore your office to its preloss state quickly. We can also cooperate with your insurer to handle the formalities of filing a claim, making your burden easier to bear. 

When a water loss incident happens in your office, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 for restoration services. We can get the job done right to make the incident seem “Like it never even happened.” 

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If Your Hardwood Floors In Your Chicago Home Are Damaged, Let Our Experts Help!

7/17/2019 (Permalink)

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville appreciates the opportunity to protect and preserve your beloved home from water damage.

Call The Chicago Water Removal Experts For Hardwood Floor Damage

Whether water spread from an overflowing sink or blew in during a heavy summer rainstorm, the prized hardwood floors in your vintage Chicago foursquare home can conceal severe damage. The construction details of a hardwood floor installation help explain why hardwood can sustain long term damage while initially looking like it weathered the storm perfectly. We can enhance your understanding of the anatomy of a hardwood floor and mitigate and remediate the harm done.

Leaving the windows open for cross ventilation made sense when you left for work, but an afternoon thunderstorm poured inside. The horizontal sheets of rain necessitate water removal in your Chicago Craftsman home’s dining room. A quick mopping cannot account for all the moisture your floor struggled to handle. Failing to account for percolation of water below the visible surface of the floor can result in distortion of the hardwood, deterioration of subflooring, and the risk of secondary damage like mold or mildew growth.

A floor’s total structure includes joists installed at vertical intervals with plywood sheets attached across to provide underlying support. The boards of the visible floor lie on top of the subfloor. SERVPRO Water Damage Restoration Technicians (WRT) are trained to investigate whether the subfloor absorbed water as it seeped between the strips or planks of the floor. We use sensitive meters to compare the moisture content of each layer, ready to take steps to restore the appropriate balance.

The optimal moisture content for both the hardwood and substrate is roughly 13 percent. When the disparity between the layers is more than two percent for wide plank, and four percent for strip hardwood problems develop. A wetter subfloor transfers moisture to the dryer hardwood, causing a distortion called cupping where the long edges of each board rise, creating a shallow valley on each plank or strip. Fast action by the SERVPRO team limits the time moisture can wick upwards.

We extract any visible puddling and then use a negative air pressure system to suction the water from deep below the surface. SERVPRO technicians attach mats to the floor and connect hoses from a powerful extractor, accelerating the removal of moisture at all levels. Frequent monitoring of moisture levels and repositioning of the mats ensure the floor dries out evenly. Patience and professionalism return even century-old hardwood to preloss condition.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville appreciates the opportunity to protect and preserve your beloved home from water damage. Call us at (312) 509-5000 for water removal and structural drying services.

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Chicago Property Woes from Storms or Fires? Maybe Mold or Water Leak Damage? SERVPRO Can Cleanup and Restore

7/3/2019 (Permalink)

Big or Small Chicago Buildings SERVPRO Provides Cleanup and Restoration Services

How Local SERVPRO Technicians in Chicago Are Leading the Way in Home Restoration Services

Local restoration services are a godsend when it comes to emergency water, fire, mold, or storm-related issues. Our technicians live and work in this community, which reduce call out times and, in doing so, help to prevent permanent damages. Our customer service team is available twenty-four hours a day to arrange for a technician to visit your property in Hyde Park, Chicago, Kenwood, Oakland, East Bridgeport, Bronzeville, and the surrounding area. During service, our technicians can inventory works carried out or work with general contractors and third-parties on your behalf. This allows you to deal with only one company during what can be a debilitating and stressful time.

Water
Properties with water damage in Chicago rely on local technicians to perform a vital assessment, remediation, and restoration services. Contents and structure that suffers prolonged exposure to moisture can cause a chain of events which could result in permanent damages. SERVPRO has technicians with qualifications from the Institute of Inspection, Cleaning and Restoration Certifications (IICRC), an internationally recognized awarding body.

Certification from the IICRC means SERVPRO technicians can make professional, informed assessments of property damages. To make those evaluations, your technician can use a variety of moisture measuring equipment to get a full picture of the extent of the issue. By measuring the scale of damage, we can ensure our work is as efficient as possible and that they prevent secondary issues from arising after treatment.

Moisture meters use sharp prongs to penetrate surfaces and assess how high saturation levels are, which is exceptionally useful if the property has been exposed to moisture for several hours or longer. Thermal imaging cameras use infrared to allow a restorer to spot moisture that may have migrated into wall cavities or crawlspaces. Thermal Hygrometers measure relative humidity and can help ensure microbial growth is kept under control throughout the service.

SERVPRO makes scientific assessments to ensure your property restoration in Chicago is tailored to your needs. Our structural cavity drying equipment is essential to preventing mold growth while portable extraction units can be deployed to remove large quantities of water in a short space of time. An inventory of all work carried out is recorded throughout the service and can be passed on to your insurance adjuster to process your claim.

Mold
It is not uncommon for properties that have suffered previous water issues to require remediation of mold damage in Chicago. Mold spores exist in every property and are generally not considered a problem. However, moisture that may have seeped into cavities around the home can become a breeding ground for mold spores which spread out in the form of colonies.

Chicago has a wet, windy climate throughout the fall and winter months. Any leaks in roofing or internal plumbing can result in a mold issue. The symptoms of mold include a musty odor or visible signs of growth in walls, ceilings, or behind fittings. Laboratory tests can be expensive and unnecessary in the assessment of a mold issue. Noticing the visible signs of mold growth is enough to justify a professional assessment and remediation from SERVPRO.

Mold spores can become airborne during agitative cleaning of surfaces, or removal of colonies. To combat the spread of airborne mold, spores SERVPRO can set up physical barriers or apply negative air pressure. In doing so, we can prevent a contained issue from spreading into unaffected areas of your Chicago home. At the end of service, our technicians can apply anti-microbial treatments to all necessary surfaces, the underside of carpets as well as disinfecting the source of the mold to guard against future damages.

Fire
We have extensive experience providing the community with restoration services. These services could include restoring fire damage in Hyde Park and Chicago residences and the surrounding area. In performing these services, our focus and attention are on removing charred materials, cleaning soot or smoke residues and fumigating the full property to combat malodors. Our fire and smoke restoration technicians (FSRT) are local to the area, and a visit can be arranged by phoning our twenty four hour emergency line.

The proper removal of soiling from smoke and fire can sometimes be completed by using disinfectants and wet cleaning methods. In other cases, we may need to bring in more powerful cleaning agents that use corrosive chemicals to clear heavy soiling. The type of materials that have burned in a fire could cause dry or wet smoke. With wet smoke, we typically use more powerful cleaning agents.

During a restoration service of your Chicago home, you may notice the presence of strong odors. This odor can either be a result of smoke or from cleaning agents. Our odor control technicians (OCT) are adept at removing unwanted odors. Thermal fogging equipment can be deployed by SERVPRO to fumigate large sections of the home, neutralizing odors and returning it to a preloss condition.

Storm
Extreme weather conditions from high winds to heavy rainfall could hurt your personal property. We offer an emergency restoration service for storm damage in Chicago and the nearby community. Acting quickly can help to prevent permanent issues in your property, and our highly trained restorers are adept at safety checking, restoring power and mitigating losses.

One vital way of preventing properties from sustaining permanent harm is by performing mitigating procedures promptly. Prolonged exposure to large quantities of moisture, for example, can damage the possessions or structure of your Chicago home. SERVPRO can deploy portable water extraction equipment as well as drying equipment like rapid air movers to prevent moisture damages from occurring.

In high winds, there is a chance of debris damaging structural components in your Chicago property. This debris could include tree branches, broken glass, or other safety hazards. Our restoration service can remove debris and dispose of it on your behalf. Where necessary, we can also perform emergency board ups to maintain the integrity and security of your property.

For property damages of any scale, our professional restoration services can help to assess, mitigate, and manage losses. Contact SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 today to arrange a service.

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Stressed By Water Damage In Your Chicago Home? Call Us!

6/28/2019 (Permalink)

Save your carpet for the good times.

Don't stress call SERVPRO today!

Carpeting can be a comforting part of Chicago homes and can help give your rooms a welcoming atmosphere. However, carpets can become a nightmare to deal with after exposure to water from a leak or broken faucet. Once wet, carpeting can facilitate the spread of mold or can disguise damage in the subflooring beneath it. When it comes to carpets, a rapid response is key, so it is vital that you choose professionals who can work to mitigate damages efficiently.

SERVPRO offers a wide range of services to address water damage in Chicago homes. Our experienced water damage restoration technicians (WRT) are Institute of Inspection Cleaning and Restoration Certification (IICRC) certified and are trained to quickly dry carpeting and can check for underlying damages. Carpeting can lose half of its adhesive strength once spillage penetrates vapor barriers, and it only gets worse as time goes on. Sections that come into long term contact with water can experience permanent delamination from the subflooring below, forcing us to remove and discard of these areas.

Our crews can begin the drying process by removing standing water from your floors. This can be done with the assistance of wet vacs and pumps. With the spillage removed from your home, we can begin the drying process. For the fastest results, we can remove affected areas of carpet for air drying and can speed up the process with the use of air movers and dehumidifiers. However, in homes that have furniture on top of carpets, we can dry the affected areas in-place at a slower rate.

To ensure that we address all damages in your home, we can use moisture sensors to detect water damage in your subfloors. If we discover excess moisture, we can strip your carpeting and utilize additional air movers and dehumidifiers to fully dry out subflooring.

Dealing with water damage can be stressful. SERVPRO of Hyde Park / E. Bridgeport / Bronzeville is here to help put you at ease, so call us at (312) 509-5000 when you have a water damage emergency.

To learn more about Chicago, click here.