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Another Chicago Fire? Yikes! Call SERVPRO for Recovery

10/16/2019 (Permalink)

White Billowing Smoke on a Black Background Chicago Fires Generator Damage, Smoke, and Odors--Call Us, SERVPRO for Cleanup and Restoration

Get Help Removing Foul Odors after Fire Damage in Chicago

A fire in your Chicago home can bring on tremendous damage due to not only the flames but also the production of smoke and soot residue. Get in front of the fallout of fire damage; cleanup should start immediately to make sure that your property is free of foul odors from smoke and soot.

After fire damage in your Chicago home, foul odors are cause for contacting fire restoration professionals at SERVPRO to assist with the cleanup. Smoke smells permeate building materials as well as carpeting, throw rugs, upholstered furnishings, clothing, and more. The following are the factors that determine smoke odor severity:

The Scale of the Fire – A more significant fire brings on more smoke, burning more materials than a much smaller fire. A hotter flame is superheated and propels the smoke plumes deeper into porous materials.

Home Size – Homes with smaller rooms often have a more potent smoke odor due to scent concentration.

Materials Burned – If materials like vinyl, clothing, wood, and plastics, or kitchen protein-based fires, the foul odors are much more pungent.

Our professionals at SERVPRO have the equipment and cleaning products necessary for the removal of odors and soot from your home. It is a crucial goal to improve indoor air quality. We can come in to assess the space and offer advice on the best course of action, including which items are fit for restoration and what should be replaced. Our team uses high-powered vacuum technology for soot removal from walls, furniture, carpeting, and other surfaces as the first step to remove combustible debris.

Fire & Smoke Damage Restoration Technicians (FSRT)
SERVPRO can come in with counteractant chemicals that break up smoke molecules to eliminate odors. The products that we use depend on the materials burned in the fire. Such counteractants may be applied to draperies, furnishings, and carpets as well as for laundering clothing. You should know that over-the-counter deodorizers can sometimes mask smoke odors or even interact to make the smoke stronger.

Advanced equipment like HEPA and charcoal filtered air scrubbers, hydroxyl generators, and in a more challenging situation, ozone machines can be deployed for physical and molecular alterations to subdue the smells.

Do you need smoke removal from the ductwork in your home? Chemical sealers can be used to keep the smoke secured to the duct interior, making for a more effective way to trap the odors.

SERVPRO of Hyde Park/E. Bridgeport/Bronzeville is here for you whenever you need to remove unpleasant odors due to a fire. Call us today at (312) 509-5000 for efficient fire damage and smoke odor removal.

Why Choose SERVPRO to Mitigate Water Damage in Chicago?

10/6/2019 (Permalink)

Puddle of water on a surface. SERVPRO knows best when it comes to your Chicago water damage.

Let us show you how we take care of your water damage in Chicago.

Homeowners are no stranger to water damage. Whether a pipe bursts behind a wall or rain creates roof leaks that need fast resolution, the technicians at SERVPRO have industrial-grade equipment and years of expertise in the field. Emphasis is placed on effective mitigation to preserve property, assets, and structural integrity for homeowners.

Water-related disasters do not operate on a regular 9-to-5 schedule, and neither does SERVPRO. If you have water damage in Chicago occur late at night, on the weekends, or even during the holidays, you can expect swift service that addresses your needs thoroughly. Immediate response to disasters ensures that further damage is mitigated through tried-and-true methods and the use of advanced equipment.

Why SERVPRO?

Fast response and excellence in service are just the tip of the iceberg when a SERVPRO team comes to your home. Fully-certified disaster cleanup professionals can restore structures and property with the help of equipment and materials that can prevent warping, buckling, and cupping of sheetrock, drywall, and hardwood flooring. The team also handles charity work, aiding such organizations as the Sertoma Centre and the Children's Museum in Oak Lawn. 

Top-of-the-Line Techniques & Tools

Because water damage is fast-acting and invasive, extraction starts when the SERVPRO team reaches your property. Technicians use a variety of industrial-grade tools to maximize precision and safety in ways that consumer fans, spray cleaners, and wet/dry vacuums cannot. These items include:

Advanced water detection methods, including the use of infrared cameras, hygrometers, and moisture sensors, to ensure thorough removal of moisture. These tools even allow technicians to evaluate damage behind walls and ceilings, or under floors.

Portable and truck-mounted extraction pumps to handle both small and large-scale disasters and facilitate faster drying.

Commercial-grade drying equipment, including air movers and dehumidifiers. These items work together to pull moisture off of surfaces and into the air. Moisture is then absorbed so it can be replaced with warm, dry air.

Tools for deodorizing and cleaning the air in your property, including thermal foggers and OSHA-approved antimicrobial cleaning agents that are designed to address odors and contaminants caused by water damage.

The team at SERVPRO of Hyde Park/E. Bridgeport/Bronzeville is dedicated to bringing you reliable service all year round. We're Faster to Any Size Disaster so your home can be restored to its preloss condition. If you need emergency service, call (312) 509-5000 today.

If you would like to know more about Chicago, click here.

Humidity Control During Recovery After A Flood In Chicago

9/25/2019 (Permalink)

Storm ahead - street sign Give us a call at (312) 509-5000.

Humidity Control During Recovery for Flooded Chicago Residences

Addressing flooding in Chicago homes requires much more than efficient extraction practices. Professionals in the restoration industry like our SERVPRO team have an obligation to protect the home and its occupants from hazardous conditions, and the most practical way to offer this is through containment strategies. The maintenance of conditions within this barrier area is critical to offering efficient drying and prevent the increased production of microbial threats.

Controlling the humidity within a containment area helps to restore flood damage in Chicago homes efficiently. With these conditions regulated, we can dry out saturated structural elements and construction materials with the highest effectiveness. Also, our professionals can reduce the movement and migration of moisture and water damage, but also prevent any secondary damage that might result from prolonged exposure.

Many homeowners might believe that the maintenance of humidity levels within an established drying zone is a matter of using dehumidifiers and little else. These units do play a substantial role in the drying process and even regulating humidity, but there is more to the approach than these machines. Leveling off moisture content levels can increase the effectiveness of the restoration effort to come once the area has gotten decontaminated if necessary. We cannot attempt to use the heart of our drying process, air movers until the area has gotten thoroughly disinfected and cleaned.

The secret to effective humidity control in the drying zone is the creation of negative pressure. Units like the negative air chamber and the hydroxyl generator work to clean contaminants out of the environment with HEPA filters, exhausting and ventilating them outside the residence. Successfully running these units makes dehumidification and relative humidity (RH) levels stay manageable and within safe operating parameters to limit secondary effects and destructive consequences like mold growth.

We understand that flooding can be a costly and hazardous situation for homeowners, and that is why we stay ready to mobilize 24/7 whenever these disasters strike. We are here to make flood loss “Like it never even happened.” Trust our SERVPRO of Hyde Park / E. Bridgeport / Bronzeville team to help your home return to its original condition after flooding. Give us a call at (312) 509-5000.

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We Act Fast To Limit More Damage To Your Chicago Home

9/10/2019 (Permalink)

A hardwood mat extractor sucking up water in the kitchen of a home Shown in the picture is a state-of-the-art hardwood mat extractor. It suctions water up from the floor.

Water Damage Timeline for Chicago Medical Centers

Understanding how water loss incidents can progress and worsen over the days following the disaster is vital to preserving equipment, structural elements, and the life-saving technology of your Chicago medical center. Hospitals have a constant flow of employees, patients, and visitors on every floor and in every region of the facility. Addressing water loss scenarios before they become incredibly damaging situations to your building is vital, and that begins with trusting professionals who know the timeline of water damage and how to best protect your facility from this growing threat.

While you might consider the most critical task to be water removal in your Chicago hospital, standing water is only part of the threat that your medical center faces. Your priority is to limit the effect that this incident can have on the hospital, and that begins with effective containment strategies performed by our SERVPRO professionals. Through the use of our portable extraction tools, physical barriers, and drying tools, we can prevent the spread of these harmful effects to new areas of the building while our team works to recover your loss.

Even with competent maintenance and custodial departments as most hospitals have, these professionals are not equipped with the extraction tools our SERVPRO professionals have. Even typically resistant surfaces like linoleum tile can begin to break loose, or concrete flooring can absorb moisture, without fast extraction efforts. Our team can utilize portable solutions like our sump pumps and light wands unless the damaged areas are easily accessible with more powerful equipment like our extractor trucks.

Within days of inadequate cleaning and drying of a water damage situation, mold and microbial threats can develop. In a hospital setting, these potential health effects could be damaging to your patients and your reputation. With our inventory of powerful recovery equipment, we can stay ahead of developing microbial threats to reduce these risks as restoration continues.

Understanding how water loss incidents can get out of control and cause structural and secondary damages is vital to showcasing your need for professional restoration services. Our SERVPRO of Hyde Park / E. Bridgeport / Bronzeville can help however you need us by calling (312) 509-5000.

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What to Expect During the Fire Damage Remediation Process in Your Chicago Home

9/8/2019 (Permalink)

fire damaged home or apartment Don’t get overwhelmed when fire damage affects your home or apartment. Contact SERVPRO to handle the situation!

How SERVPRO Handles Smoke Residue Cleanup in Chicago Properties

Fire damage is one of the most devastating things a homeowner experiences. The charred items and loss, along with the lingering odor, make for an overwhelming situation.

There are many steps to handling fire damage in a Chicago home, among them, are the testing of the residues left behind, so technicians choose the correct cleaning methods without causing further damage. As a fire burns in a home, there are varying temperatures and combustible objects it consumes. This leaves behind various types of residues to remove from surfaces. Testing is an important way to discern the kind of deposit and the surface it resides upon so the technicians apply the correct cleaning products and methods.

Initial Inspection Actions

During the preliminary review of the property, SERVPRO does initial scoping for damage and testing of residues to evaluate the nature of the damage done to the property as well as the necessary actions to restore it to its preloss condition.

Elimination of Residues

The removal of smoke residues is a two-step process. For a removal to occur, the residues require capturing using different methods such as liquid cleaners, vacuuming light, powdery residues that contain small carbon particles. The use of wet cleaners on this type of deposit results in absorption more in-depth into the surface and exacerbating the issue.

Wet smoke results mostly from the burning of rubber and plastics and require dissolving before it loses adherence to the surface and then wiped away.

Dissolving is an exacting process that has three main steps — washing the surface which loosens the residue and holds it in suspension for removal. Rinsing to ensure removal occurs and finally drying to complete the cleaning process.

Unique Surface Qualities Must Be Considered

Some surfaces cannot tolerate the application of water, and others cannot tolerate any type of solvents. This is just one reason is why pretesting is vital to a good outcome for restoration services.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville is available 24/7 to handle any size smoke and fire damage to your property. Contact our technicians at (312) 509-5000, and we arrive within an hour of your initial call because We're Faster to Any Size Disaster.

Click here to see more info about the city of Chicago.

Our Flood Damage Experts Can Save Your Chicago Home

8/29/2019 (Permalink)

caution sign during a bad storm We’re Faster to Any Size Disaster.

Get Efficient Flood Damage Cleanup For Your Chicago Home

It takes a significant sum of money to buy and maintain a home. Unfortunately, flood damage can happen in different ways, even to the most prepared homeowner. The damage can come from a flash flood, a blizzard, a hurricane, or a tornado. When vast amounts of water hit your property, it can be a dangerous situation.

There are vital steps you need to take to stay safe and get your life back to normal after the floods. To handle flood damage in your Chicago home, you need to remove the water, sanitize the structures and dry the affected areas properly. SERVPRO is on call 24/7, and our trained and certified technicians are ready to help. We can clean and disinfect the surfaces ensuring no further damage is experienced. We can return your house to its preloss state quickly and efficiently.

If the floodwater sits in your property for a long time, it can cause severe primary and secondary destruction. Water can leak through the walls of your home and wreak havoc to building materials like drywall and your belongings. Mold can also grow if you take too long to remove the water and moisture. Calling for help minimizes further damage and maximizes the chances of making a full recovery of your property.

To ensure that microbes do not spread, we extract all the water using powerful portable or truck-mounted pumps. We also use air moving and dehumidifying equipment to remove moisture from all the affected areas. We check the levels of moisture in the walls of a house using moisture meters and moisture sensors. Our crew can also ventilate wet wall cavities by removing baseboards and drilling holes between each stud. We then force air through the holes into wall cavities to enhance evaporation. If we find much moisture, it may be necessary to remove areas of drywall.

We can also use disinfectant, antimicrobial, and antibacterial treatments to clean your home. As we clean the structure of the house, we also clean other items such as furniture and clothing that the flooding has ruined. After the aftermath of a flood, professional odor removal is necessary since the damp items in a house often emit foul scents. Our technicians can use specialized equipment to remove the bad odors from flood-damaged homes, including:

    •    Thermal foggers
    •    Industrial air scrubbers
    •    Hydroxyl generators

We can also rebuild the ruined structures of your home after flood remediation or mitigation. At SERVPRO, we offer high quality and quick restoration services. We have an efficient quality assurance system that enables us to deliver excellent customer satisfaction.

After experiencing flood damage in your Hyde Park, Bronzeville or Bridgeport home, you need speedy, professional aid. SERVPRO of Hyde Park / E. Bridgeport / Bronzeville can help remove all the water and sanitize your home. Call us today at (312) 509-5000. We’re Faster to Any Size Disaster.

For more about Chicago click here.

Our Professionals Discuss Tips For Managing Flood Damage In Your Chicago Retail Store

8/19/2019 (Permalink)

If floodwater has entered your retail store, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 for help.

Tips For Managing Commercial Flood Damage In A Chicago Retail Store

Flooding is a common natural disaster, and climate change is increasing its risk. Heavy downpours can cause groundwater to rise, and it can enter your retail business premises. Flooding can ruin the building materials, electronic equipment, supplies, sales records, store fixtures, furnishings, and stock in your retail store. If flooding forces you to close operations while you are repairing the damage, you may lose contracts or customers.

When there is commercial flood damage in your Chicago retail store, you may also lose some customers if they find an alternative store to buy goods. Apart from heavy financial losses, flooding can expose your enterprise to civil liability. The most crucial thing to do after a flood is ensuring that you and your employees stay safe. Floodwater is usually dangerous because of its hidden debris, speed, depth, and contamination. Therefore, after a flood, it is advisable to move to the upper parts of the property or leave it by a dry, safe route. Turning off electricity is also essential to prevent electrical shock.

Avoid entering your business premises until you are sure it is safe to do so. Even if the building may appear harmless, it may have suffered structural damage and may collapse. If it is safe to enter your rental store, record the flood damage by capturing photos of ruined equipment, building materials, and inventory. Check with your insurer before you salvage goods and repair the damage.

It is advisable to work with a competent restoration firm like SERVPRO to clean up your flood-damaged retail store. Floodwater can contain waste matter, chemicals, pesticides, and sewage. Therefore, our technicians wear personal protective equipment (PPE) to prevent infection. We also apply EPA-registered biocides upon arriving at a flooded property to neutralize disease-causing microorganisms.

We can remove mud, debris, and soil from your business premises using different equipment, including high-pressure washers. Our technicians also use powerful pumps to remove the standing water professionally and speedily so that a building can dry faster. We pump out as much water as possible, so we do not have to remove much of it with dehumidifiers. It is faster and easier to remove a liquid compared to removing a gas.

Our water damage restoration services help prevent mold infestation. If moisture gets trapped in the walls and floors, it encourages mold growth, which can cause health problems for your staff and customers. We position air movers correctly in a building to blow damp air outside and bring in the dry, warm air to expedite drying. We change the location of air movers as drying happens to ensure that affected surfaces dry evenly and thoroughly. Our SERVPRO team can customize the water restoration project to meet your specific needs.

If floodwater has entered your Hyde Park, Bronzeville, or Bridgeport retail store, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 for help. We deliver high-quality flood restoration services 24/7. We’re Faster to Any Size Disaster.

For more about Chicago click here.

SERVPRO Professionals Talk Emergency Floodwater Removal From Chicago Homes

8/8/2019 (Permalink)

Here in the midwest, bad weather is frequent. You can trust the SERVPRO Brand to handle all of your water damage emergency needs.

How SERVPRO Works Fast for Emergency Chicago Flood Removal Projects 

If you want to keep costs related to flood damage mitigation and repair to a minimum, you need to act fast in the aftermath of a disaster. Without a rapid response to the situation in the form of professional flood removal, reversible damages and minor issues can rapidly progress to require substantial restoration efforts and potentially induce safety hazards. At SERVPRO, We're Faster To Any Size Disaster. We make sure that the flood damage to your home avoids complications that can happen over time like mold growth or material erosion.  

How We Rapidly Remove Water  

Depending on the severity of the situation, our flood removal for your Chicago home may involve the use of one or more high-powered machine tools designed to remove different types of moisture very quickly. Standing water, which is any remaining water in your home that has measurable depth, can be almost impossible to remove without the aid of extraction pumps. These pumps can remove water from even the farthest-back corners of your home and pump it all outside. 

Once we can no longer extract any water from the premises, we then use a combination of powerful air movers and dehumidifiers to remove any remaining moisture. Air movers create powerful directed air currents that pick up water droplets embedded into materials, allowing them to be collected into bins by dehumidifiers that attract airborne moisture. The combination of this technology allows us to accomplish days of drying under optimal conditions in just a few hours regardless of outside weather. 

Removing Other Signs of Damage 

Most floods leave behind visually apparent signs of damage even after drying the area. SERVPRO can help to reverse these effects through special restorative techniques we've learned through years of servicing similar problems across the country. We are also fully certified to handle mold and other types of damage that might happen as a result of the flooding. 

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville stays open 24/7 to respond to local calls for help with flood damage from storms and other water sources. Call us at (312) 509-5000 for our help or a quote.

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Meet Our Vice President of Operations, David Mason

7/25/2019 (Permalink)

David Mason--a Difference Maker as SERVPRO of Hyde Park / E. Bridgeport / Bronzeville Vice President of Operations

David Mason is Why SERVPRO Excels as a Property Recovery Company in Chicago


Restoration Services to handle properties in the Windy City area are quite numerous. So Why does one, SERVPRO of Hyde Park / E. Bridgeport / Bronzeville excel? With personnel like David Mason!

High Caliber Personnel
Few companies can perform up to customer expectations without the right chemistry of personnel, leadership, and equipment. Chicago and Hyde Park residential and commercial property owners benefit from the expertise provided by David Mason, our promoted Vice President of Operations. His extensive experience and interpersonal relationships with office staff, crews, and clients provide the perfect formula for success.

SERVPRO and David are like family and go back together since 2006. David has accumulated many awards over the years, like Outstanding Service and Extra Mile recognition. His hard work has increased our well-earned presence in the community, along with our profits. From the BDP Business Development Program specialist at SERVPRO Corporate that assisted over 90 SERVPRO franchises to thrive, he nurtured business relationships with leaders in the restoration industry from coast to coast. This is the dynamic that entends our brand into the local communities. We are family, united with a heartfelt desire to provide our customers with the best service possible.

Our SERVPRO franchise is a vital part of the National Storm Team that travels to other areas of the country to help with recoveries after natural disasters like floods and hurricanes strike. Our Commercial Large Loss Team has been spearheaded by David Mason since 2014. Far afield or next door, we provide a stress-free cleanup and restoration service.

SERVPRO of Hyde Park / E. Bridgeport / Bronzeville franchise is run like a large family business. We are thankful that David Mason is part of the family. You can rely upon us for cleanup and restoration services. (312) 509-5000

The Ultimate Guide to Water Damage Remediation in Your Chicago Business 

7/23/2019 (Permalink)

Water damage can appear from all sorts of places. Call the professionals at SERVPRO today for all remediation needs.

How to Deal With Commercial Water Damage in Your Chicago Office 

Water can cause significant destruction in your Chicago office, whether it results from a broken HVAC system, malfunctioning fire sprinkler system or a burst pipe, among other reasons. When there is unwanted water in your business, you need to take action promptly to prevent hundreds or even thousands worth of secondary destruction to office equipment, supplies, furniture, and documents. 

Commercial water damage in a Chicago office building can also cause loss of income if you have to shut down operations. This can impact your business finances negatively and create time-consuming tasks for some of your office personnel. Restoring an office after a water intrusion incident is a challenge. Using proper water removal strategies can restore salvageable items and spare the building from further destruction. A water damage restoration firm like SERVPRO can help you to manage the damage. As the restoration specialists are on their way, you and your staff can do the following things to minimize the destruction:  

  •         Shut down the main water source to stop any more water from coming into the office. 
  •         Switch off electricity for areas of the office building which are wet or flooded. 
  •         Open doors and windows to boost air circulation. 
  •         Mop the wet areas, surfaces, and furniture to extract as much water as you can. 
  •         If there are damp paper documents, determine which ones are essential and which ones you can discard. Spread out the valuable documents in an appropriate location so they can dry. To save critical documents, contact a conservation expert. 
  •         Move computers, documents, and other equipment or materials that are not ruined, but are sensitive to moisture. 

Water intrusion in an office building is a sensitive situation, and that’s why SERVPRO responds promptly to emergency calls around the clock. Our Water Damage Restoration Technicians (WRT) can help you remove the water and dry your office with minimal disruption to your daily operations. Our technicians are trained in psychrometry, the science of drying and can measure the properties of humidity, vapor pressure, temperature, and dew point to analyze the conditions in the building to create the appropriate atmosphere for more efficient drying. Water may seep into walls cavities and get trapped behind building materials, creating ongoing moisture issues. We use monitoring equipment like moisture meters and thermal cameras to detect moisture under floors and behind walls.  

We also have advanced air movers that direct large volumes of air around a building to speed up the drying time. Our crew also uses desiccant or refrigerant dehumidifiers to eliminate water vapor from the air. We provide total cleanup services that can restore your office to its preloss state quickly. We can also cooperate with your insurer to handle the formalities of filing a claim, making your burden easier to bear. 

When a water loss incident happens in your office, call SERVPRO of Hyde Park / E. Bridgeport / Bronzeville at (312) 509-5000 for restoration services. We can get the job done right to make the incident seem “Like it never even happened.” 

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